Return Policy
If you are not satisfied with your purchase, you may return it within 30 days for a full refund. This policy does not include any shipping/handling costs. You must send an email to Returns@LuxeCandles.com to receive a confirmation number as well as the return address for the product.
Merchandise Pick Up
If you reside or work in the downtown Chicago area and would like to pick up your order, you must call us for arrangements. You MUST select “Pick-up” in the checkout box and your order MUST be pre-paid. Please make sure you give us a contact number where you can be reached. Orders can be picked up at the following location:
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175 W. Jackson
Atrium Lobby
Chicago, IL 60604
312-360-1344
Hours: M-F, 8:30-5:30
Free Delivery*
Free Delivery is available
with a purchase of $100 or more in the following Illinois areas:
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Alsip
Bedford Park
Bridgeview
Burbank
Calumet City/Park
Chicago Ridge
Country Club Hills
Crestwood
Evergreen Park
Flossmoor
Hazel Crest
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Matteson
Marionette Park
Midlothian
Oak Forest
Oak Lawn
Orland Park
Palos Heights
Palos Hills
Palos Park
Tinley Park
Worth
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*Must pay by credit card and request delivery in the comments section on the checkout page.
Total must equal $100 BEFORE taxes are added.
Privacy Policy
Being conscious consumers ourselves, Luxe Escentuals, Inc. and its partners value the privacy and security of our customer's information, and we will take all reasonable measures to protect it. All information that you provide on this web site will be used only for the purpose for which it was provided.
Your online shopping session is secure. Every page that handles your account or credit card information is secure. You'll know this whenever you see "https" in the address bar in addition to the "lock" icon at the bottom of your browser.
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